10 Things We Do Better

  1. WE ARE ONE OF THE ONLY FEW IT COMPANIES WHO’S FOCUS IS SOLELY HEALTHCARE.
    95 percent of our client base are small medical practices, surgery centers, and other medical facilities. Our solutions are tailored specifically to healthcare challenges and requirements. Our clients love that we truly understand their business. We understand your business beyond IT. From Billing, Medical Devices, to Practice Management. We understand it all and we know how IT plays a role in your business

  2. WE WILL RESPOND TO YOUR ISSUE WITHIN 60 MINUTES OR LESS
    Nothing is more frustrating than not knowing if your current IT vendor is aware of or working on your issue. We promise that someone will respond to your inquiry within the hour. Guaranteed.

  3. We answer our phones live.
    We wont make you leave a message or go through a million voice prompts. We guarantee that your phone will always be answered by a live person.

  4. Knowledgeable and Credentialed Staff
    Our company employs some of the sharpest minds in the industry All of our consultants hold various certifications, and or advanced degrees in the fields of Information Technology and Health information technology.

  5. Friendly and Personable staff
    IT people often get a bad rap for being mean and unapproachable. Our techs are personable and friendly.

  6. We Speak Your Language
    We promise to break down what is going in with your technology in the most simplest form possible. We pride ourselves on transparency and making sure you understand what we are telling you is the first step. We also understand the language of healthcare so if you call us and tell us your EHR isn’t working or you can’t print EOB we will know exactly what you are talking about.

  7. Timely and Cost Effective completions of projects.
    We promise that your projects and issues will be resolved as quick as possible at the lowest possible cost to your practice.

  8. We provide a dedicated Help Desk.
    Call us as much as you want for immediate support No more waiting hours for someone to call you back when you need help. Our IT support consultants can help your right over the phone!

  9. We use a “flat-fee” pricing structure
    Our unique pricing model allows your company to budget for IT expenditures. You no longer have to worry about how long its going to take for a problem to be fixed and how much its going to cost.

  10. We are the only Health IT company with a no risk 60 Day Money Back Guarantee
    If by the 60th day you are not satisfied with our services for any reason we will refund your money no questions asked!