Simplifying Mental Health Billing to Increase Revenue

From Denials to Credentialing, We Handle It All to Boost Your Collections

Why Behavioral Health Practices Struggle with Billing

Getting paid well is hard. Behavioral health practices face unique challenges that most billing organizations are not equipped to handle, regardless of whether it is outsourced or inhouse. Here’s why your current billing may not be working for you:

Lack of Behavioral Health Expertise

Most billing companies lack in-depth knowledge of behavioral health-specific nuances, such as incident-to billing, coding for associate-level therapists, and payer-specific policies. These gaps lead to denied claims, underpayments, and lost revenue.

Poor Communication and Responsiveness

Billing companies often fail to respond promptly to your questions or follow-ups. This leaves you in the dark about claim statuses and unresolved issues, causing frustration and eroding trust in your billing partner.

Transparency and Reporting Deficiencies:

Without clear, detailed reports, you’re left guessing about the status of your claims, payments, and revenue cycle performance. Lack of access to actionable insights makes it impossible to address systemic issues or optimize collections.

Credentialing and Operational Challenges

From delayed or improperly managed credentialing processes to front-office teams failing to track or renew authorizations or get eligibility and benefits done correctly, operational inefficiencies create roadblocks to getting paid. Without proactive oversight, education, and training, these issues can result in months of unpaid claims and revenue loss.

Low Hanging Fruit, Excessive Write-Offs, Unresolved Claims:

Many billing providers focus on low-hanging fruit, neglecting complex or high-value claims. This results in excessive write-offs, ballooning accounts receivable (AR), and significant revenue losses, with little to no explanation for these adjustments.

A Billing Partner That Solves Problems and Increases Revenue

We exclusively focus on behavioral health billing and take care of the entire RCM process – from credentialing to collections—so you don’t have to. Dedicated billing managers (in the US of course!) work with you not just to forward emails, but to actually solve billing challenges.

Behavioral Health Expertise

ClientFit only does mental health billing and we’re the leading experts in it.
Specialized knowledge of incident-to billing, coding for associate-level therapists, and payer-specific policies.
We speak the language of mental health billing and know how to get you paid.

Responsive and Proactive Problem Solving

Proactive tracking of authorizations and claims to prevent denials.
Resolving tough claims to recover revenue and reduce write-offs.

Transparency

Detailed reporting on claims, payments, and performance—no smoky mirrors, just results.
Access to your data whenever you need it.

Comprehensive RCM Services:

Credentialing, eligibility verification, claims submission, and denial management.
Ongoing communication and training of practice support staff to resolve issues and ensure no claim is left behind.

Comprehensive RCM Services

Coding

Payer Policies and Training

Coding Feedback

Denial Management

Resolution and Prevention

Full RCM

Demos, charge entry, payment posting

Credentialing, Eligibility, Benefits

Front Desk Training and Support

Real-Time Reporting & Insights

Problem solving

Insights and Analytics

We won’t tell you we’re doing a great job – we’ll show you.

RCM Performance

Aggregated analytics reveal trends in denials, payment velocity, and overall performance.

Transparency

Comprehensive reporting on every claim, including what’s been worked on, by whom, and when.

What Our Clients Say about ClientFit

The Leading Experts in Mental Health Billing

ClientFit is exclusively dedicated to revenue cycle management (RCM) for behavioral health practices. We don’t just understand the challenges you face—we live and breathe behavioral health billing every day. Our mission is simple: to maximize your revenue by handling the complexities that are unique to your specialty.

Calvin Dunn
CEO

Calvin is the founder and CEO of ClientFit, a billing company exclusively dedicated to behavioral health practices. With over 15 years of experience in revenue cycle management, Calvin has helped countless providers overcome complex billing challenges, recover lost revenue, and streamline their operations. Known for his deep expertise in behavioral health-specific coding and payer policies, Calvin is passionate about empowering practices to thrive financially while focusing on patient care. His commitment to education, technology solutions, responsiveness, and transparency sets him apart as a trusted partner in the industry.

Why We’ll Generate Better Results:

  • 100% focused on behavioral health, with unmatched expertise in incident-to billing, coding for associate-level therapists, and payer-specific policies.
  • Transparent, proactive communication and detailed reporting so you’re always informed and in control.
  • Proven success in reducing denials, recovering lost revenue, and helping practices thrive.

When you work with us, you get a partner who truly understands behavioral health—and gets results.

Ready to stop the suffering…of bad billing?

Let us analyze your practice issues and provide detailed feedback on performance and solutions.
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